FAQ

Once your purchase is completed, your file(s) will be available for download (Instant Download). You will receive your digital product using one of the following two delivery methods, depending on the system active at the time of your purchase:

➤ Method 1: In addition to a confirmation email, you will receive a separate email after checkout containing a link to a download page.

➤ Method 2: After checkout, you’ll be redirected to a confirmation page and also receive a confirmation email, both containing an “access downloads” link.
Follow these steps:

✔️ Clicking that link will lead you to your order status page, where a download link will appear.
✔️ For added security, you may be asked to enter the email used during checkout.
✔️ A unique access code will then be sent to your inbox.
✔️ Enter this code to unlock your secure download area.
✔️ You can also revisit our website and click “log in” to access your files at any time.

⚠️ Please note: Your files remain accessible for an extended period. However, we recommend downloading and saving them as soon as possible.

No worries — here’s what you can do:

• Make sure your email address was entered correctly during checkout
• Check your spam, junk, or promotions folders
• Try logging in again on our website

Still need help? Contact us at contact@tapforfiles.com (please include your order number and purchase details) — we’ll make sure your file is sent to you promptly. We do our best to respond as quickly as possible — within a maximum of 2 business days.

Your files remain accessible for an extended period. However, we recommend downloading and saving them as soon as possible.

We accept secure card payments (Visa, Mastercard, and more) through Shopify Payments, Stripe, PayPal, and other trusted global providers. All transactions are encrypted and processed safely.

Absolutely. Our site uses SSL encryption and all payments go through PCI-compliant systems provided by Shopify and its partners.

We offer a wide range of digital products designed to support everyday life, learning, and personal growth.

From educational tools for kids and life skill resources to printable planners, organization kits, and eBooks — you'll find files that simplify, inspire, and help you thrive.

And we're just getting started — new categories and smart digital tools are added regularly to meet evolving needs.

Our digital products are designed for individuals of all ages and backgrounds — from parents, students, and educators to busy professionals and lifelong learners.

Whether you're looking to support your child's education, stay organized, build life skills, or enjoy helpful digital resources, you'll find something that fits your lifestyle.

We believe smart tools should be accessible to everyone — and we're constantly expanding to meet diverse needs.

All products sold on Tap For Files are digital and delivered electronically. Upon purchase, you are granted a non-exclusive, non-transferable license.

✅ Personal use: permitted for all products.
✅ Classroom use (by teachers): permitted for direct instructional purposes, whether in-person or online.
✅ Commercial use: only permitted if clearly stated in the product listing.

❌ Resale, redistribution, or file sharing (online or offline) is strictly prohibited, unless you receive prior written authorization.

Print results may vary depending on your printer, paper type, and settings. We recommend testing with one page first.

Of course! You can reach us through our contact form or email us directly at contact@tapforfiles.com — we’ll assist you as soon as possible — within a maximum of 2 business days.

Due to the nature of digital products — which are instantly accessible and non-returnable — all sales are final and non-refundable.

However, if you experience a real issue — such as receiving the wrong file or encountering a technical error — we encourage you to contact us through our form for quick assistance. You may also email us directly at contact@tapforfiles.com if needed.

We review each case individually and, if your request is reasonable and well-justified, we will gladly resolve the issue by sending you the correct file or offering a promo code of equal value as a gesture of goodwill.

For more details, 🔗 View our full Refund Policy

If you received the wrong file or a technical issue prevented proper access, we will gladly send you the correct version at no extra cost.

This type of exchange does not involve refunds, and the original purchase remains valid.

For more details, 🔗 View our full Refund Policy

We’ll respond to you as quickly as possible — within a maximum of 2 business days.